2023 Annual Conference

Changes are constant and often disruptive. Learn how to execute organizational changes intentionally with recent examples from higher education and big tech.

In this conference session, we will explore how ChatGPT, an AI-powered language model, can be an effective tool for project managers in the higher education sector to streamline planning a project. We will discuss the background of ChatGPT, its capabilities, and limitations, and share practical use cases of how it can help project managers to…

You have a challenge to solve for your university and you’ve assembled a project team…now what? This practical and interactive session will share a roadmap for a series of workshops to take your team from a problem statement to identifying a solution set that you can design and implement. We’ll cover establishing a safe space…

Given the directive to “bring process improvement to the university” four and a half years ago, Rainey Way and Carolina Vega will tell the story of how Agility came to be two years later. They will cover the ongoing plan, the inevitable pain points, the supporters and detractors, where they are now, and where they…

The presentation will focus on UMD’s EPCI’s Business Process Analyst internship program at the University of Maryland, which aims to provide valuable learning opportunities for students and deliver significant benefits to the University. The presentation will showcase the value that the program delivers to the organization, the process of setting it up, and how it…

In this time of high turnover, quiet quitting, and recruitment struggles, learn how one finance division created structures and programs to develop and engage our employees without additional funding. We will discuss the activities we used to gather inclusive input built on our division’s shared goals, core values, and appreciation for understanding ourselves and our…

When Georgia Tech launched its new strategic plan in 2021, they knew they would have to make changes in the culture. The LOVE-GT initiative is a central part of the implementation of the strategic plan aimed at aligning the behaviors, practices, and experiences with new strategic priorities utilizing the GT values as the lodestar. Participants…

Cross program curriculum change management is discussed using a case study of a large national university transitioning its statistical software from SPSS to JASP. Implications for students, faculty, and operations are discussed to help other institutions prepare for and manage cross-program curriculum changes. Outcomes are shared and participants are guided to develop action plans to…

In 2020, we saw an increase in efforts around anti-racist and inclusive excellence after the unjust killings of George Floyd and Breonna Taylor. While this change may have been reactive, we are now moving into strategic implementation. This became a pivotal moment in higher education that began a watershed moment across DEI offices nationally. In…

We’ve all been there. Open your inbox, and see “Please take our survey.” Argh, another one – what’s in it for me and my time? But it doesn’t have to be like that. With the return of campus full operations and an opportunity to engage staff on the post-pandemic work culture, UC San Diego’s Office…