Cancellation Policies

  • Payment for all fees is due at the time of registration. All fees are listed in U.S. dollars. International currency will be accepted at the exchange rate prevalent at the time of payment.
  • All registration cancellations and refund requests must be made in writing to Cancellations processed by April 24 will be refunded, less a $50 processing charge. Cancellations process between April 25—June 30 will be refunded, less a $150 processing charge. No credits will be issued beginning July 1. If payment has been received prior to cancellation, refunds will be issues, less fees, after the conference. Exceptions will be considered on a case-by-case basis resulting from requests made in writing to
  • Unpaid cancellation fees and no-shows are billed. Substitutions are gladly accepted at any time; to substitute an attendee, email
  • NCCI reserves exclusive right to modify, postpone/reschedule, or cancel this program for any reason. If there is an event cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event date. Any incidental expenses incurred related to a cancelled event cannot be refunded under any circumstances. If a cancelled event cannot be rescheduled, NCCI will determine an equitable basis for the refund or credit of a portion or all the registration fees, after due consideration of circumstances and expenditures.
  • NCCI is not responsible for cancellation of any travel, hotel, or other arrangements related to participation in this event nor any cancellation fees from those arrangements.

Appropriate Behavior at NCCI Events

NCCI is committed to providing welcoming, safe, and inclusive learning environments at its conferences and events. During our programs, we want all participants to share ideas, network, and enjoy the company of others, and we recognize that our ability to create this experience depends on the behavior of all in attendance. 

Event participants, speakers, staff, volunteers, service providers, guests, and exhibitors are expected to conduct themselves according to NCCI’s core values, and the ethical standards of the profession. All members of the NCCI community are to be considerate; refrain from any demeaning, harassing, or discriminatory behavior or speech; and immediately comply with any requests to discontinue objectionable behavior. The following are examples of unacceptable behavior:  

  • Offensive, hostile, or derogatory comments. 
  • Disruptive actions unrelated to the intended purpose of the event. 
  • Conduct that demonstrates a lack of professionalism or respect for another individual.  

Individuals who witness or experience inappropriate behavior should notify a staff member immediately. NCCI reserves the right to take any action deemed necessary and appropriate, including immediate removal from the event without warning or refund, in response to any incident of unacceptable behavior.   

Bias, discrimination, harassment, or retaliation by or against any member of the Association community is strictly prohibited.

Videography and photography are strictly prohibited. Photos and recordings are only allowed with the permission of the presenter. Any recording or photo should respect the presenter’s rights and not be disruptive.

Media Release

Registrants understand that they may be the subject of photographs, audio recordings, or videos that will be taken during this event and that such media will be included in NCCI’s stock files. By registering, individuals grant NCCI or its designees permission to photograph and record them, and waive compensation or approval rights to the future use of media from this event.