The NCCI Board of Directors is responsible for the Association’s strategies, finances, and governance to further enhance the community and lead the future of NCCI.

Benefits of being an NCCI board member include gaining an opportunity to collaborate with leaders in higher education, developing international programs that will improve the application of process improvement in the higher education arena, contributing to the achievement of NCCI’s mission and goals, and serving on a board that reaches global dimensions.

NCCI collects applications for the Board of Directors from January, with the election held annually in May.

Board Expectations

  • Serve a three-year term (board members are eligible to be appointed for a second term).
  • Be employed by an institution with NCCI membership dues paid in full.
  • Serve as a program committee liaison or as a member of one board committee.
  • Support the mission, goals, and strategic priorities of NCCI.
  • Support the NCCI Anti-Racism Statement.
  • Participate in periodic reviews of the strategic plan, mission, and goals.
  • Attend board meetings (generally prior to the Annual Conference and one other face-to-face meeting) and conference calls (1–2:30 p.m. Eastern on second Monday of the month) and actively participate in discussions and decision-making.
  • Fulfill the responsibilities of fiduciary duties: duty of care, duty of loyalty, and duty of obedience.
  • Review and understand the financial statements disseminated to the board; act as a responsible steward of the Association’s fiscal and human resources.
  • Ensure adequate resources are provided to fulfill NCCI’s mission and goals.
  • Avoid conflicts of interest and the appearance of a conflict of interest.
  • Participate in the Annual Conference and NCCI offerings.
  • Be knowledgeable about the Association’s history, mission, goals and bylaws.
  • Promote the association with members and other organizations.
  • Monitor and oversee programs and services.

Knowledge, Skills, and Abilities

The NCCI Board of Directors completed a self-assessment of current knowledge, skills, and abilities. Currently, the members of the board possess strength and expertise in strategic thinking and planning, change management principles, leadership, and building and maintaining positive alliances. In order to achieve our mission and strategic objectives, we would benefit from additional expertise in cultural competency, budgeting and finance, marketing/public relations, and proficiency in various technical, data visualization, and learning management tools.

  • Knowledge: Body of information in subject matter area
  • Skills: Proficiency, expertise in given area
  • Abilities: Use of knowledge and skills when needed
  • Higher education
  • Strong verbal and written communication skills
  • Models inclusivity in word and action
  • Adept at relationship-building
  • Strategic thinking and planning
  • Excellent interpersonal skills
  • Commitment to the NCCI mission
  • Determination/resilience
  • Perseverance
  • Integrity/honesty
  • Being adaptable
  • Team-orientation
  • Cultural competency
  • Ability to be engaged in the work of the board
  • Budget and finance principles
  • Performance management frameworks
  • Excel spreadsheets
  • Data visualizations (tool agnostic)
  • Ability to analyze Issues
  • Ability to organize
  • Ability to research sponsors in depth
  • Ability to understand ROI and opportunity cost
  • Weigh financial impacts and costs/benefits of competing priorities and options
  • Marketing
  • Public relations
  • Communications
  • Building and maintaining positive alliances
  • Ability to tell compelling stories
  • Ability to motivate others
  • Ability to cultivate collegial relationships with board members and NCCI stakeholders
  • Change management principles
  • Organizational development
  • Consulting
  • Leadership skills
  • Public speaking
  • Leadership coaching
  • Mentoring
  • Ability to tell compelling stories
  • Ability to motivate others
  • Ability to discuss relevant trends impacting the higher education community
  • Training and development
  • Awareness of trends in higher education so we stay forward-looking
  • Virtual communication platforms and software
  • Building and maintaining positive relationships
  • Learning management software
  • Ability to motivate others
  • Creative thinking
  • Ability to research and apply best practices