Board of Directors

2026-27 Board of Directors Process



The NCCI Board of Directors is responsible for the Association’s strategies, finances, and governance to further enhance the community and lead the future of NCCI. Benefits of being an NCCI board member include gaining an opportunity to collaborate with leaders in higher education, developing international programs that will improve the application of process improvement in the higher education arena, contributing to the achievement of NCCI’s mission and goals, and serving on a board that reaches global dimensions.

The NCCI Board of Directors process is now complete, as we sought applications from dedicated professionals to fill four open positions on the Board of Directors. All members able to meet the expectations outlined below were encouraged to apply to run for election to a three-year term (July 2026–July 2029). In May 2026, primary points of contact from each NCCI member institution were asked to cast their vote to determine members of the Board of Directors for next year, with a 35.8% turnout.

We are excited to announce the newly elected members of the Board of Directors, who will begin three-year terms at the 2026 Annual Conference, July 15-17:

  • Larkin Briley, Belmont University
  • Catherine Golden, University of Wisconsin-Madison
  • Jennifer Hoyt, Kennesaw State University
  • Maureen Knight-Burrell, Northwestern University (re-elected for a second term)

Board Member Expectations

  • Serve a three-year term (board members are eligible to be appointed for a second term)
  • Be employed by an institution with NCCI membership dues paid in full
  • Serve as a program committee liaison or as a member of one board committee
  • Support the mission, goals and strategic priorities of NCCI

Please review this additional information in our Resource Library about roles and responsibilities of the Board of Directors A friendly reminder that you must be logged in to your NCCI account to access the Resource Library materials.

Knowledge, Skills, and Abilities

The NCCI Board of Directors completed a self-assessment of current knowledge, skills, and abilities. Currently, the members of the board possess strength and expertise in strategic thinking and planning, change management principles, leadership, and building and maintaining positive alliances. In order to achieve our mission and strategic objectives, we would benefit from additional expertise in cultural competency, budgeting and finance, marketing/public relations, and proficiency in various technical, data visualization, and learning management tools.

  • Knowledge: Body of information in subject matter area
  • Skills: Proficiency, expertise in given area
  • Abilities: Use of knowledge and skills when needed
Knowledge
  • Higher education
Skills
  • Strong verbal and written communication skills
  • Models inclusivity in word and action
  • Adept at relationship-building
  • Strategic thinking and planning
Abilities
  • Excellent interpersonal skills
  • Commitment to the NCCI mission
  • Determination/resilience
  • Perseverance
  • Integrity/honesty
  • Being adaptable
  • Team-orientation
  • Cultural competency
  • Ability to be engaged in the work of the board
Knowledge
  • Budget and finance principles
  • Performance management frameworks
Skills
  • Excel spreadsheets
  • Data visualizations (tool agnostic)
Abilities
  • Ability to analyze Issues
  • Ability to organize
  • Ability to research sponsors in depth
  • Ability to understand ROI and opportunity cost
  • Weigh financial impacts and costs/benefits of competing priorities and options
Knowledge
  • Marketing
  • Public relations
  • Communications
Skills
  • Building and maintaining positive alliances
Abilities
  • Ability to tell compelling stories
  • Ability to motivate others
  • Ability to cultivate collegial relationships with board members and NCCI stakeholders
Knowledge
  • Change management principles
  • Organizational development
  • Consulting
Skills
  • Leadership skills
  • Public speaking
  • Leadership coaching
  • Mentoring
Abilities
  • Ability to tell compelling stories
  • Ability to motivate others
  • Ability to discuss relevant trends impacting the higher education community
Knowledge
  • Training and development
  • Awareness of trends in higher education so we stay forward-looking
Skills
  • Virtual communication platforms and software
  • Building and maintaining positive relationships
  • Learning management software
Abilities
  • Ability to motivate others
  • Creative thinking
  • Ability to research and apply best practices